Which countries do you deliver to?

We offer Worldwide Free Shipping Delivery for all the products. (Not Including the Remote Areas)

 

How can I track my orders?

After the order is processed, we will notify you that orders have been shipped. Please be noted that we DO NOT offer cash on delivery.

 

How long will take for my order to be delivered?

We will ship within 72 hours you place your order, it will ship from HongKong, it may take longer time if the item you bought is out of stock.

 

Please note: The US shipping will delay within 10-12 days due to the coronavirus, and the US local logistic service delayed. Please take care of yourself and be safe.

 

The shipping time consists of two sections :

 

Processing Time: Verification of order details, sourcing, quality checks, and packaging. All orders are dispatched from the manufacturer within 72 hours after the order is placed and the payment is received.

(Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.)

Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.

 

What courier do you usually use?

In most cases, we use DHL/UPS/ and China post to ship all the packages.

 

SHIPPING & HANDLING

At Blackview-Phone.com, we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer. Our options range from postal shipping to expedited shipping (fast delivery).

 

Payment Authorized

Blackview-Phone.com has to verify payment and order details before processing your order.

Before the payment authorized and verified, the order can not cancel or change. We will process immediately once verified. Blackview-Phone.com will also do the best to support you.

 

 

Please kindly note below information

  1. All shipping times exclude clearance/customs delays.
  2. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
  3. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control.

 

Shipping Cost

Blackview-Phone.com offers FREE SHIPPING INSIDE US for our customers.

 

Please contact us at Blackview-Phone.com if you have any problem related to your packages, we will help you to solve your problem within 24 hours.

Declaration Value

Usually, to make sure the package goes through destination country custom smoothly, Items shipped from Blackview-Phone.com will be declared at the lowest value according to the quantity.

 

Import Duty

Blackview-Phone.com is not responsible for any import duties and custom cost when goods passing your country custom. Every country custom have different requirement for import, some countries are strict and special, have limited for the declare value, description, shipping method; please check the import duty rule of your country before placing order. You can send us the declaration instructions if have a special request when packing order.

 

Customs Tax

Blackview-Phone.com is not responsible for custom tax if goods were hold in destination custom. If the package is unlucky hold by the custom, the customer has the duty to contact with custom and pay for some charges to get the package to arrive safely. We will do our best to support to clear your custom such as offer commercial invoices in time etc. If any customer does not want to clear custom casing the goods returning to China or shipment confiscated, all the charges need to be paid by buyers.